bt1971 Privacy Policy

bt1971 ("we", "us", "platform") provides a trusted online betting and casino service for players in Bangladesh. When you use the bt1971 website or services, you are considered to have accepted the terms of this privacy policy. This policy defines our rights and responsibilities regarding your personal information.

bt1971 collects only the information necessary to provide you with the best service. We may collect information from you for the following purposes:

• To complete account registration and identity verification
• To process financial transactions and payments
• To provide you with a secure and smooth gaming experience
• To ensure compliance with responsible gaming policies
• To comply with applicable laws and regulations
• To prevent fraud and protect platform security
• To present services and promotions tailored to your preferences

bt1971 never sells your information unnecessarily or to third parties without your permission.

2.1 Information You Provide Voluntarily

The information you provide yourself when opening an account and using our services includes:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport details (for KYC verification)
• Payment method details (bKash, Nagad, Rocket account numbers)
• Gaming preferences and set limits

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Pages visited and time spent
• Login and logout time details
• Betting and gaming history
• Records of deposit and withdrawal transactions

2.3 Cookies and Tracking Technology

bt1971 uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can disable cookies from your browser settings if you wish, though this may limit some functionality of the service.

bt1971 uses the information you provide for the following reasons:

3.1 Service Operations

Your information is essential for keeping your account active, processing transactions and running gaming services without interruption. Your payment information is needed to process a minimum deposit of ৳100 and a minimum withdrawal of ৳500.

3.2 Identity Verification (KYC)

To prevent financial crime and meet legal operating requirements, we verify the identity of every new account. This process confirms your name, age and the validity of your payment method.

3.3 Communication and Support

We use your email and mobile number to send you transaction notifications, security alerts and service updates. Our 24/7 support team is always available to assist you via live chat in Bengali.

3.4 Promotions and Bonuses

By analysing your gaming activity and preferences, we may offer you relevant bonuses and promotions. You can request to stop receiving promotional messages at any time.

In certain circumstances bt1971 may share your information with trusted third parties. However, in every case this is done under strict confidentiality agreements and only the minimum necessary information is shared.

4.1 Payment Processors

The information required to process transactions via bKash, Nagad and Rocket is shared with the respective payment service providers. This information is used solely for settling transactions.

4.2 Regulatory Authorities

In response to legitimate legal claims, court orders or requests from competent authorities, bt1971 may be required to provide information in accordance with applicable law.

4.3 Fraud Prevention Services

Necessary information may be exchanged with security monitoring services to maintain the security and integrity of the platform.

4.4 Game Providers

Our game providers, including Pragmatic Play, Evolution Gaming, Spribe, JILI and PG Soft, may receive limited technical information as required to deliver their services. Full personal identity information is never shared in these cases.

bt1971 uses industry-standard security technology to protect your information. Our security infrastructure operates at the following levels:

• SSL/TLS Encryption: All data exchanged between you and our servers is end-to-end encrypted.
• Secure Data Storage: Collected information is stored on secure, encrypted servers with no unauthorised access.
• Two-Factor Authentication: Two-step verification is available to ensure additional security when accessing your account.
• Regular Security Audits: Our technology team regularly conducts security tests and vulnerability assessments.
• Staff Training: All staff who handle confidential information receive strict privacy training.
• Suspicious Activity Monitoring: Automated monitoring systems are always active to detect unusual activity.

bt1971 retains your information only for as long as it is necessary. As a general policy:

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain information may need to be kept for a defined period due to legal requirements.
• Financial transaction records are retained for an extended period for audit and legal compliance purposes.
• Information collected for marketing purposes is deleted promptly after you withdraw your consent.

After a defined period, information is securely deleted or anonymised.

As a bt1971 user, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we hold about you. You can find out at any time by contacting us via live chat or by emailing [email protected].

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. To correct identity verification documents, a new valid document must be submitted.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.

7.4 Right to Object to Processing

You have the right to object at any time to your information being used for marketing purposes. After you object, we will stop that processing without delay.

7.5 Right to Data Portability

You may request a copy of the information held about you in a structured, readable format.

bt1971 may use servers and systems located in various countries. When your information is transferred outside Bangladesh, we ensure that:

• Adequate data protection measures are in place in the recipient country.
• Appropriate contractual safeguards are in force for the transfer of information.
• The highest international data protection standards are followed.

bt1971 strictly enforces a 21+ age policy. We do not knowingly collect or store personal information from anyone under the age of 21. If a minor's information has inadvertently entered our system, we will delete it without delay upon contact from a parent or legal guardian.

If you become aware that a minor has opened an account on our platform, please notify our support team immediately.

bt1971 may update this privacy policy from time to time. In the event of changes, we will:

• Update the "Last Updated" date at the top of the policy.
• Send a notification to your registered email for significant changes.
• The updated policy will always be published on this page.

If you continue to use bt1971 services after changes are made, you will be considered to have accepted the revised privacy policy.

If you have any questions, concerns or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the bt1971 website (in Bengali)
• Support Hours: Always — BST (UTC+6)

We take your complaints seriously and will work to resolve them as quickly as possible.